TERMS AND CONDITIONS

Effective Date: April 2026

These Terms govern your use of jaenanerona.com, including any interaction involving booking, communication, or services offered under Jaena Nerona.

1. Purpose of This Website

This website exists to help business owners identify and fix breakdowns in their lead-to-booking process through strategy calls and consulting services.

By using this site, you agree to these Terms.

2. Website Use

You agree to use this website only for legitimate purposes related to inquiry, booking, or learning about services.

You must not:

  • Attempt to interfere with or disrupt website functionality or booking systems
  • Submit false, misleading, or incomplete information
  • Use automated tools to scrape, copy, or extract website content
  • Attempt unauthorized access to any backend systems or data

3. Booking a Call

When you book a call, you acknowledge the following conditions:

  • The call is intended to assess gaps in your current lead-to-booking process
  • Any insights shared are based on information available during the conversation
  • Booking a call does not guarantee acceptance into any paid service
  • I reserve the right to decline, cancel, or reschedule any booking

4. Responsibility for Outcomes

All outcomes discussed during or after calls depend on your execution and internal business decisions.

You understand that:

  • Results are not guaranteed under any circumstance
  • Implementation and consistency are your responsibility
  • External factors may impact performance or results

5. Services and Engagement

If you choose to proceed after a call, the following applies:

  • Scope, deliverables, and expectations will be clearly confirmed before onboarding
  • Work begins only after mutual agreement and payment confirmation
  • Engagement may be paused or ended if communication or cooperation breaks down
  • Any changes to scope must be agreed in writing before execution

6. Payments

If services involve payment, the following terms apply:

  • Payment must be completed according to the agreed terms before work begins
  • Late or missed payments may result in paused or delayed service delivery
  • Refunds are not guaranteed unless explicitly stated in a written agreement for a specific offer

7. Intellectual Property

All materials, systems, frameworks, and content provided remain the property of Jaena Nerona unless explicitly transferred in writing.

You must not:

  • Copy or reuse materials for commercial purposes
  • Share internal documents, strategies, or frameworks with third parties
  • Repurpose or resell any content as your own service or product
  • Modify materials and present them as original work

8. Limitation of Liability

I am not responsible for:

  • Any business losses, missed revenue, or opportunity loss
  • Decisions made based on consultations, content, or recommendations
  • Technical failures, downtime, or access issues from external platforms
  • Results that vary due to implementation or market conditions

9. Third-Party Tools

This website may use external platforms for booking, communication, analytics, or email delivery.

I am not responsible for:

  • Errors, downtime, or service interruptions from third-party platforms
  • Changes in their policies, pricing, or functionality
  • Data handling practices governed by their own privacy terms
  • Loss or delay of information caused by external systems

10. Updates to Terms

These Terms may be updated at any time without prior notice.

Continued use of the website or services means:

  • You accept the most recent version of these Terms
  • You understand changes may affect how services are delivered
  • You are responsible for reviewing updates periodically

11. Contact Information

For questions related to these Terms, send an email at hello@jaenanerona.com

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